Shipping Information
Shipping is not available for barrels or stands.
Rain harvesting accessories (Timers, Filters, and Bung Wrenches) are available for local pickup or shipping anywhere in the USA.
Please use the order form below for your orders, requests, or questions.
Submit your requests with your full mailing address using the order form below. We'll let you know how much shipping will be for Ground or Priority Mail, and once you let us know your preference we will send you an online invoice with your total payment due. The invoice will include a Pay Now button, allowing you to pay using PayPal, credit or debit card, or you may send a check to the address below.
John Elliotte
4515 N. Interstate Ave. Apt. 2
Portland, OR 97217
Placing a Shipped Order
Our ordering form is temporarily down for repair (if you used it recently and didn't hear from us, email us at the address below!).
In the meantime, click this link to open an email to us, and send us the following information:
Your full name
Your email address and telephone number
Your order or request, including your full mailing address
After you draft your order, read Shipping Information, above, for important payment instructions.
We will contact you within 24
hours of receiving your order with shipping address.
Thank you for your order!
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Return Policy
Diverters that have been installed can
NOT be returned.
No returns on items that are on sale.
All new/unused or defective products
must be returned within the period specified.
If there is no stipulated date, then items returned within 30 days of purchase will be charged a 25% restocking fee, after 30 days, it will be 35%.
Shipping charges are not refundable.
When returning items via mail, include your invoice or a copy of it
and a written reason for return,
along with the merchandise in its original packaging. Please indicate
if you would prefer exchange or refund.
Warranty
Any liability of Rainbarrel Man Co. is
limited to the replacement of defective products or their purchase price (minus 25% of refund).
Abuse, misuse and neglect of products shall not be covered under any
warranty or return policy.
The replacement will be covered for the remainder of
the warranty period dating from the original purchase.
Rainbarrel Man Co. is NOT responsible for any items that
may have frozen and burst due to neglect.
